FREQUENTLY ASKED QUESTIONS ABOUT SELLING YOUR TICKETS ONLINE
| What does
it cost to sell my tickets?
|
There is no
cost to list your tickets on our site. You can sell the tickets for
whatever price you want. When your tickets sell there will be a 15%
commission deducted from your check.
|
| When do I
get paid?
|
You are paid
within 7 days after the buyer receives their tickets.
|
| How do I
get paid?
|
You can
choose a check or PayPal.
|
| How do I
know if my tickets sell?
|
You will get
an email that your tickets sold.
|
| What do I
do if my ticket sell?
|
Confirm the
email that your tickets are available and ready to ship.
|
| How do I
send the tickets to the buyer?
|
You will get
an email attachment of a pre-paid FedEx airbill. Just put the tickets in
the envelope and have FedEx pick it up.
|
| How can I
change the price.
|
Click here
to change prices anytime.
|
| How can I
remove tickets that are no longer available.
|
Click here
to remove your tickets anytime.
|
| How do I
make changes to my account? New email, New Expiration date, New Phone
Number, etc.
|
Send an email with your old and new information. |
| Why do you need my credit card number? | Having a safe and secure ticket exchange marketplace
means we will only deal with honest and reliable sellers. In order to
protect buyers from fraudulent sellers we safeguard our listings by requiring a
valid credit card number and matching billing address. Your credit card
is not charged unless you fail to honor a ticket order that you confirm, in
which case you will be charged for the replacement value of the tickets.
|
| Where are my tickets being sold? | Your tickets
will be listed on every ticket brokers website. Thousands of sites
in the US and Canada will be broadcasting your tickets.
|
| What happens if the event is rescheduled? | Tickets will
be honored for the rescheduled date. No reissue is necessary.
|
| What happens if the event is completely cancelled and not rescheduled? | We must refund the buyer and therefore the seller must refund us. |
| What if I have other questions? | Send an email or call us at 800-497-8499. |